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Returns Policy

We thrive to ensure complete customer satisfaction, however for any reason if you are not completely satisfied with your order please contact us within 7 days of receiving the goods. If in any case you wish to return an item and would like us to collect from your address, we will arrange collection within 14 days of being informed.

The charge for collection will be cost of delivery + return charge. Depending on the item, you will be notified of this prior to collection. Please ensure all items are kept in the original packaging. Items that are not packed accordingly may be refused by the courier. In this case additional courier charges may apply.

We will issue refunds within 14 days of receiving the item, after checking for any faults or damage. If we find the item has been damaged or in any way not in the condition it was delivered we reserve the right to withhold all or part of your refund.

Pillows, mattresses and mattress toppers will not be accepted if they have been removed from the original packaging. Pillows, mattresses and mattress toppers that have been slept on cannot be returned. If you wish to test pillows, mattress or mattress toppers please keep it in its original packaging until you are sure you want to keep it.

If you wish to return any items or find they have any fault please click here to contact us.